GDPR Compliance
Last updated: September 2024
dusk-sage is committed to protecting the personal data of all users, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller
dusk-sage acts as the data controller for personal information collected through our website. Our contact information is:
dusk-sage
245 Technology Drive, Suite 400
Vancouver, BC V6B 3K9
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data based on one or more of the following legal bases:
Consent
When you submit a contact form or sign up for our services, you provide consent for us to process your personal data for the purposes stated at the time of collection. You may withdraw consent at any time by contacting us.
Contractual Necessity
We process personal data when necessary to perform a contract with you, such as when you enroll in one of our courses or programs.
Legitimate Interests
We may process personal data based on our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our website, provided that your fundamental rights do not override these interests.
Legal Obligation
We may process personal data when required to comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing of it.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
Right to Object
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right Not to Be Subject to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence.
Data Transfers
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For any transfers to countries without an adequacy decision, we implement appropriate safeguards such as standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Updates to This Policy
We may update this GDPR compliance page from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at:
dusk-sage
245 Technology Drive, Suite 400
Vancouver, BC V6B 3K9
Canada
Email: [email protected]