Privacy Policy
Last updated: September 2024
dusk-sage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dusk-sage.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or enrollment inquiries
- Subscribe to our newsletter
- Register for a course
- Communicate with us via email or other channels
This information may include:
- Name
- Email address
- Course preferences
- Educational and professional background information you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process course enrollments and payments
- Send administrative information, such as updates to our terms and policies
- Send marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website and conducting our business
- Legal requirements or to protect our rights
- Business transfers in the event of a merger, acquisition, or sale of assets
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to withdraw consent for marketing communications
- The right to data portability
To exercise any of these rights, please contact us at [email protected].
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
dusk-sage
245 Technology Drive, Suite 400
Vancouver, BC V6B 3K9
Canada
Email: [email protected]